Terms and Conditions - House Clearance Southwark
Welcome to our House Clearance services in Southwark. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our policies and procedures.
1. Definitions
- Service Provider: The company offering house clearance services.
- Client: The individual or entity requesting house clearance services.
- Property: The location where the house clearance is to be performed.
2. Scope of Services
Our House Clearance service includes the removal of unwanted items, sorting, and disposal or donation of goods as per the client's instructions. We handle furniture, appliances, electronics, and other household items with care and professionalism.
2.1 Additional Services
We offer additional services such as deep cleaning, demolition, and recycling. These services are available upon request and may incur additional charges.
3. Scheduling and Appointments
Clients can schedule appointments by contacting our customer service team. We strive to accommodate preferred dates and times, subject to availability. It is recommended to book services at least two weeks in advance to ensure timely assistance.
3.1 Cancellations and Rescheduling
Clients may cancel or reschedule appointments up to 48 hours prior without incurring fees. Cancellations made less than 48 hours before the scheduled time may be subject to a cancellation fee.
4. Payment Terms
Payments are due upon completion of services unless otherwise agreed upon. We accept various payment methods, including credit/debit cards, bank transfers, and cash. An invoice will be provided detailing the services rendered and the total cost.
4.1 Estimates
Initial estimates are provided based on the information available at the time of inquiry. Final charges may vary depending on the actual volume of items and any unforeseen circumstances encountered during the clearance process.
5. Client Responsibilities
The client is responsible for ensuring that all items to be cleared are accessible and ready for removal at the scheduled time. Hazardous or illegal items must be disclosed prior to clearance, as we are not permitted to handle such materials.
5.1 Access to Property
The client must provide valid access to the property, including keys or codes, and inform us of any specific instructions or restrictions related to the premises.
6. Liability
While we take utmost care in handling your belongings, we are not liable for pre-existing damages or structural issues within the property. It's advisable to secure valuables and confidential documents prior to our arrival.
6.1 Insurance
We maintain insurance coverage for our operations. However, clients are encouraged to verify their own insurance policies regarding property and belongings.
7. Environmental Responsibility
We are committed to environmentally responsible practices. Items suitable for recycling or donation will be handled accordingly to minimize waste and promote sustainability.
7.1 Disposal of Hazardous Materials
Hazardous materials must be managed in compliance with local regulations. Clients are responsible for the proper disposal of such items.
8. Termination of Services
Either party may terminate the service agreement with written notice. In the event of termination, the client is responsible for payment of services rendered up to the termination date.
8.1 Breach of Terms
Failure to adhere to these terms and conditions may result in the termination of services and potential legal action.
9. Amendments to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Updates to terms will be communicated via our official channels, including email and our website.
10. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the jurisdiction of Southwark courts.
10.1 Dispute Resolution
In the event of a dispute, both parties agree to seek mediation before pursuing legal action.
By choosing our House Clearance services in Southwark, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.